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How to Set Up Automatic Replies for Telegram Bots?

· 3 min read
Aston
Aston
All maintainers of All In One TG

Step 1: Create a Bot via BotFather​

  1. Search for @BotFather on Telegram (make sure it has the blue verified badge).
  2. Send the command /newbot, then follow the prompts to enter a name (e.g., MyAutoReplyBot) and a username (must end with bot, e.g., myautoreply_bot).
  3. Save the generated API Token (e.g., 123456789:ABCdefGHIJKL) — you'll need it later.

2. Technical Self-Hosted Solution: Programming Auto Replies

Method 1: Write Auto Reply Script in Python​

Step 1: Environment Setup​

Install Python 3.8+ and required libraries:

pip install python-telegram-bot

Step 2: Write Core Code​

from telegram.ext import Updater, MessageHandler, Filters

def auto_reply(update, context):
    message = update.message.text
    reply_text = f"Received your message: {message}"
    context.bot.send_message(chat_id=update.effective_chat.id, text=reply_text)

def main():
    updater = Updater("YOUR_API_TOKEN")  # Replace with your API Token
    dispatcher = updater.dispatcher
    dispatcher.add_handler(MessageHandler(Filters.text, auto_reply))
    updater.start_polling()
    updater.idle()

if __name__ == '__main__':
    main()

Step 3: Deploy and Run​

  • Run locally: Execute with python bot.py
  • Deploy on a server: Use systemd or Docker for background running (see Docker example)

Feature Extensions​

  • Keyword triggers: Match specific words like "help" and return predefined responses
  • Multimedia support: Use send_photo() or send_document() to send images/files

Method 2: Integrate with Crisp (Requires Coding)​

Step 1: Register on Crisp and Get Credentials​

  1. Sign up on Crisp → Save your Website ID (e.g., 12345678-1234-1234-1234-1234567890ab)
  2. Create a plugin in the Crisp Marketplace → Get your Plugin ID and Secret

Step 2: Configure the Telegram Bot​

  1. Clone the GitHub repo and install dependencies:
git clone https://github.com/DyAxy/Crisp_Telegram_Bot.git
pip install -r requirements.txt
  1. Edit the config.yml file and fill in the Telegram API Token and Crisp credentials.

Step 3: Deploy the Service​

  • Use systemd or Docker to run it as a background service.

3. No-Code Solutions: Use Third-Party Platforms

Option 1: SaleSmartly Integration​

  1. Link your Telegram account:
    • Log in to SaleSmartly → Go to "Bot" → "Automation Flow" → Select Telegram as a channel
  2. Set up auto-reply rules:
    • Define a trigger (e.g., "New message received") → Set the reply content (text, image, button)

Option 2: Midouke Integration​

  1. Connect the bot:
    • Log in to Midouke → "Settings Center" → "Channel Access" → Enter your Telegram API Token
  2. Feature setup:
    • Supports keyword-based replies, bulk messaging, and user data management

Option 3: Respond.io Workflow Automation​

  1. Build an auto-reply flow:
    • Log in to Respond.io → "Automation Builder" → Choose "Conversation Opened" as the trigger
    • Configure replies based on business hours (e.g., welcome message, away message)
  2. Advanced features:
    • Use pre-chat surveys to collect user info → Auto-assign support agents accordingly

4. Notes and Optimization Tips

  1. Testing:
    • Send a test message after deployment to confirm the bot's response logic
  2. Permission Management:
    • Use @BotFather's /setprivacy to configure privacy mode and avoid reading group messages if not needed
  3. Performance Optimization:
    • For high traffic bots, consider using Webhooks instead of polling (updater.start_webhook())
  4. Compliance:
    • Avoid spammy behavior to prevent account bans

5. Frequently Asked Questions

Q1: The bot doesn’t respond to messages?​

  • Check if your API Token is correct, and make sure the server can reach Telegram API servers.

Q2: How to support multiple languages in replies?​

  • Use language recognition features on third-party platforms like SaleSmartly, or implement logic to detect and reply in the user’s language.

Q3: Can the bot send images or documents?​

  • Yes. Use context.bot.send_photo() in Python, or upload media via third-party platform interfaces.